All restaurants and food businesses will have to comply with the new rule of FSSAI and have to show their FSSAI license or registration number on cash receipts and purchase invoices, the Food Safety and Standards Authority of India (FSSAI) announced in its latest order issued on June 10.
The food safety regulator highlighting the robust customer grievance system for any credible regulatory structure said this would help customers file complaints against eateries easily in case of any irregularities.
It further said, “If FSSAI number is not available to the customer, expecting them to complain with complete coordinates becomes an uphill task.”
“As a result, complaints remain unresolved due to lack of specific information. However, this move will help consumers who can lodge an online complaint against a particular food business using the FSSAI number.”
Therefore, “Every food business operator is required to obtain FSSAI license or registration prior commencing food business”, FSSAI said, adding: “licensing and registration authorities are directed to widely publicise the policy and shall ensure its implementation mandatorily with effect from October 2, 2021”.
Right now, it is mandatory to show the FSSAI registration number on packaged food labels.
About FSSAI:
Food Safety and Standards Authority of India (FSSAI) has been established under Food Safety and Standards Act, 2006 which consolidates many acts & orders related to food issues in various Ministries and Departments. It is responsible for protecting and promoting public health through the regulation and supervision of food safety.
FSSAI sets out science-based standards for articles of food and regulates their manufacture, storage, distribution, sale and import to ensure availability of safe and wholesome food to 130 crore citizens of the country.
