Mr Milkman, India’s top SaaS platform empowering dairies and other industries to manage customer subscriptions and deliveries with unrivaled efficiency, has upgraded its app to offer a more dynamic user experience.
Now the app is much easier to navigate and is packed with user-friendly features. The dairy tech platform has added numerous new features like Add to Bag, Vacation Mode, New Shop Page, and many more; revamped its Wallet and Help & Support sections for its customers to seamlessly manage their orders without any obstacles.
Today, the company has more than 100,000 app subscribers, and they provide back-end support via a live chat option, simple navigational tools, and a variety of in-app and online view options for easy shopping. Customers have the opportunity to do one-time orders without a subscription plan via the "add to bag" function and may even buy in bulk using the app.
The platform has incorporated numerous payment channels to give its users freedom and to make payments simpler. Mr. Milkman has updated a user-friendly field application for the delivery riders to handle client data and deliveries in addition to the consumer application. Customers can quickly receive links to instantly recharge their wallets using the app, which also has an easy-to-read analytics tool included.
Additionally, Mr. Milkman allows new customers (suppliers of dairy products and other foods) to launch their app instantly. Samarth Setia, co-founder and CEO of Mr. Milkman by Ever.Ag, commented on this feature, saying, "Previously, the client onboarding time for us was close to four weeks. However, with the latest tech upgrade, we are not only giving our clients the option to go live instantly, but we are also offering a range of features and services to the end consumer to make their in-app experience enjoyable, hassle-free, and quick. Our ultimate objective is to give our customers and clients a dynamic user experience."
Sumit Jain, VP Technology at Mr. Milkman by Ever.Ag, continues, "With this app upgrade, we have followed the proactive approach. We have worked on our backend systems and added observatory tools that will help our developers know of any inefficiencies, errors, or incidents in the system even before the customer experiences any issues. On our app, we want users to have a smooth shopping experience.”
Currently, Mr. Milkman provides services to more than 120 dairy farms in India. The real-time analytics software records all sales data simply, giving a full performance overview and enabling informed business choices from the farm all the way to the final consumer.
