Haryana Government has launched a 24x7 Toll-free helpline facility for procurement during Rabi Season-2020. This step is taken by the Haryana Government in order to facilitate the farmers.
As per a spokesman of Haryana State Agricultural Marketing Board, “A dedicated 24x7 Toll-free helpline No. 1800-180-2060 with thirty lines has been set-up in the Head Office of HSAMB, Sector-6, Panchkula, which would be fully operationalised by April 13.”
Adding to it, an ideal lay out plan for every mandi & procurement centre has been circulated to all districts so as to ensure that no farmer, labourer, arhtia or transporter gets infected even as every single grain of wheat, gram, mustard and sunflower of every Haryana farmer is procured at Minimum Support Price (MSP).
The spokesman added, a pro forma is also devised which consists name, father’s name, village and district along with the mobile number of the farmer registered on “Meri Fasal Mera Byora” portal. He mentioned, that to facilitate the farmers, their issues would be broadly categorized into three parts that is procurement related issues, infrastructure related issues and Corona related issues.
Two Mandi Supervisors would be deployed shift-wise to resolve the procurement related issues. They would immediately resolve the issues of the farmers after contacting the Secretary-cum-E.O., Market Committee concerned, he said.
Likewise, to deal with the infrastructure related issues, 1 Sub-Divisional Officer would be deployed shift-wise. He said, “The staff deployed in the Helpline room would operate in three shifts - 7 am to 3 pm, 3 pm to 10 pm and 10 pm to 7am. All the calls received on the Helpline number from the farmers would be recorded by the operators.”
